Identity Theft Restoration Services

Protect your customer’s identity with professional restoration services and support for a fraction of the cost.

Nearly 2 in 5 Americans have experienced identity theft firsthand, or know someone who has.

Identity theft is a crime in which an impostor obtains key pieces of personal identifying information such as Social Security numbers and driver's license numbers and uses them for their own personal gain. It can start with lost or stolen wallets, stolen mail, a data breach, computer virus, “phishing” scams, or paper documents thrown in the garbage.

United Bankers’ Agency, (UBA) has partnered with Kroll, the leading global provider in risk mitigation and response, to provide community banks with a comprehensive identity restoration solution called ID TheftSmart, which they can in turn provide to their customers.

How the ID TheftSmart program works:

When a customer of yours becomes an ID TheftSmart member, they’ll receive exclusive access to a dedicated and licensed private investigator, in the event that their identity is ever compromised. They will have direct one-on-one access with this investigator, who will work on your customer’s behalf, to restore their identity to pre-event status, enabling them to regain their financial standing faster and more confidently. Identity theft is confusing, and resolving it can become complicated. Your customers will have peace of mind knowing that Kroll's trained and experienced professionals are always on their side.

What the Licensed Private Investigator will do for your customers:

  • Explain the identity theft restoration process to ensure the victim understands his or her rights and responsibilities
  • Review and resolve trails of fraudulent activity
  • Issue fraud alerts for the victim with the three consumer credit reporting agencies, the Social Security Administration, the Federal Trade Commission and the U.S. Postal Service
  • Prepare documentation, such as dispute letters and defensible complaints
  • Work ALL identity theft issues until they have been verifiably resolved with all organizations impacted including financial institutions, collections agencies, check clearinghouse companies, landlords, property managers, and government entities

ID TheftSmart members also receive toll-free access to fraud consultant, who can provide them with best practices for proactively managing their personal identity information.  These consultants will also recommend the best course of action in the event that a member receives suspicious mail, email or phone calls.

Benefits of the ID TheftSmart identity theft restoration service:

  • Access to a dedicated licensed investigator who will work on your customer's behalf to restore their identity to pre-event status
  • Unlimited access to fraud consultants
  • No enrollment minimums – You only pay for the customers you have enrolled
  • No startup costs or ongoing maintenance charges
  • Competitively priced (Only through UBA is this affordable level of pricing available)
  • Expand your bank’s product offering
  • Enhance the benefits package of your premium checking accounts
  • Generate non-interest income by marking up the service and selling it for a profit to your customers
  • Enhance your employee benefits package

What makes our ID TheftSmart program different from all the others you hear about?

The flexibility and affordability of the ID TheftSmart program sets it apart from the popular programs you read and hear about on radio and TV, but the number one differentiating factor of the ID TheftSmart program is the Kroll Licensed Private Investigators. Most of the nationally advertised programs provide your customers with a list of things they will need to do on their own to restore their identity. The Kroll Licensed Private Investigators will work with and on behalf of your customers to restore their identity until ALL identity theft issues have been verifiably resolved. This saves your customers time and anxiety, while also providing them with the confidence knowing that their restoration will be handled professionally and accurately.  

United Bankers’ Agency is committed to providing community banks with the very best identity theft solutions the industry has to offer. Contact a UBA expert today for more information or to enroll in the ID TheftSmart, program.

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Note: All products and services represented on this page are not insured by the FDIC or any other federal government agency, are not deposits of or guaranteed by the Bank or any Bank affiliate, and may lose value.