Identity Theft Restoration Services

Protect your customer’s identity with professional restoration services and support for a fraction of the cost.

Nearly 2 in 5 Americans have experienced identity theft firsthand or know someone who has.

Identity theft is when an impostor obtains key pieces of personal identifying information, such as Social Security numbers and driver's license numbers, and uses them for their gain. It can start with lost or stolen wallets, mail, a data breach, computer virus, "phishing" scams, or paper documents thrown in the garbage.

United Bankers' Agency (UBA) has partnered with Kroll, the leading global provider in risk mitigation and response, to provide community banks with a comprehensive identity restoration solution called ID TheftSmart, which they can, in turn, provide to their customers.

How the ID TheftSmart program works:

When a customer of yours becomes an ID TheftSmart member, they'll receive exclusive access to a dedicated and licensed private investigator if their identity is compromised. They will have direct one-on-one access with this investigator, who will work on your customer's behalf to restore their identity to pre-event status, enabling them to regain their financial standing faster and more confidently. Identity theft is confusing, and resolving it can become complicated. Your customers will have peace of mind knowing that Kroll's trained and experienced professionals are always on their side.

What the Licensed Private Investigator will do for your customers:

  • Explain the identity theft restoration process to ensure the victim understands their rights and responsibilities.
  • Review and resolve trails of fraudulent activity.
  • Issue fraud alerts for the victim with the three consumer credit reporting agencies, the Social Security Administration, the Federal Trade Commission, and the U.S. Postal Service
  • Prepare documentation, such as dispute letters and defensible complaints.
  • Work ALL identity theft issues until they have been verifiably resolved with all organizations impacted, including financial institutions, collections agencies, check clearinghouse companies, landlords, property managers, and government entities.

ID TheftSmart members also receive toll-free access to fraud consultants, who can provide best practices for managing their personal identity information proactively. These consultants will also recommend the best action if a member receives suspicious mail, email, or phone calls.

Benefits of the ID TheftSmart identity theft restoration service:

  • Access to a dedicated licensed investigator who will work on your customer's behalf to restore their identity to pre-event status
  • Unlimited access to fraud consultants
  • No enrollment minimums – You only pay for the customers you have enrolled
  • No startup costs or ongoing maintenance charges
  • Competitively priced (Only through UBA is this affordable level of pricing available)
  • Expand your bank’s product offering
  • Enhance the benefits package of your premium checking accounts
  • Generate non-interest income by marking up the service and selling it for a profit to your customers
  • Enhance your employee benefits package

What makes our ID TheftSmart program different from all the others you hear about?

The flexibility and affordability of the ID TheftSmart program sets it apart from the popular programs you read and hear about on radio and TV. Still, the number one differentiating factor of the ID TheftSmart program is the Kroll Licensed Private Investigators. Most nationally advertised programs provide your customers with a list of things they must do independently to restore their identity. The Kroll Licensed Private Investigators will work with and on behalf of your customers to restore their identity until ALL identity theft issues have been verifiably resolved, saving your customers time and anxiety while also providing them with the confidence knowing they will have a professional investigator on their side to ensure their identity restoration is completed professionally and accurately. 

United Bankers' Agency is committed to providing community banks with the best identity theft solutions the industry offers. Contact a UBA expert today for more information or to enroll in the ID TheftSmart program.

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Note: All products and services represented on this page are not insured by the FDIC or any other federal government agency, are not deposits of or guaranteed by the Bank or any Bank affiliate, and may lose value.