Communication is a key ingredient to achieving exceptional customer service. Our goal is to share the experience, knowledge and unique insights we gain working with more than 600 bank customers throughout the Midwest and Pacific Northwest. Here you can browse the latest UBB news headlines, or check out upcoming events and seminars.
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I recognize there are guidelines to follow when dealing with a behavior or performance situation requiring some form of discipline. Could you please identify guidelines for documenting a situation requiring discipline of the employee?
News, Analysis and Perspective for Community Banks by the FIRST Bankers' Bank
UBB is partnering with ECCHO to offer members NCP exam preparation. These sessions--only offered to a select group
--will help you learn new information as well as review what you already know.
All live webinars are recorded so you can
listen on your schedule. In addition, a class instructor is available to answer your questions. Slides will be provided in
advance of each 90-min webinar so you can familiarize yourself with the materials ahead of time.
Three review sessions will revisit all primary topics and provide additional opportunities for questions.
United Bankers' Bancorporation, Inc.'s 2012 Annual Report is now available online.
In this webinar, we will discuss documentation, the separation meeting with the employee, and the necessary communication following the termination, including responding to unemployment compensation claims.
Please join us on Wednesday, May 7th for the United Bankers' Bank Michigan Golf Classic at the beautiful Eagle Eye Golf Course