"Decisions are made here in the best interest of the customer's bottom line... not UBB's bottom line. First for Your Success vividly reveals this special relationship with our customers."Steve Rateau
UBB Computer Operator
Operations & Customer Support
Answers fast:
- 7:30 a.m. to 4:30 p.m. Central Standard Time (CST): 800-752-8140
- 4:30 p.m. to 6 p.m. CST: 800-558-6878
Lending For Your Bottom Line…
Not Ours
Sales & Marketing
Find the Product or Service
That's Right for You
Our sales and marketing officers are here to help you find the correspondent services that are right for you - the perfect product mix that will help you stay competitive and meet the banking needs of your community. And because our calling officers are experienced bankers based in the regions they serve, they are highly accessible and come to you with a thorough knowledge of your market area.
Click on any of the names below to learn more about our marketing and calling officers, or use the contact information to reach the nearest representative for your bank location.
UBB Sales & Marketing
Chuck Hokans, Senior Vice President, Sales & Marketing: 952-885-9494, charles.hokans@ubb.com
John Peterson, - Vice President, Sales Manager: 952-885-9433, john.peterson@ubb.com
Minnesota
Jay Syverson, Northern Minnesota and Michigan: 952-885-9497, jays@ubb.com
John Peterson, Southern Minnesota: 952-885-9433, john.peterson@ubb.com
Iowa
Teresa Brown, Central and Eastern Iowa: 515-229-6512, teresa.brown@ubb.com
Western Iowa & Nebraska
Christopher Denney, Western Iowa and Nebraska: 402-651-8824, chris.denney@ubb.com
North & South Dakota
James Lee, South Dakota and most of North Dakota: 605-254-3716, james.lee@ubb.com
Montana & Wyoming
Craig R. McCandless: 406-656-7400, craig.mccandless@ubb.com
Oregon, Washington & Idaho
Rick Smith: 503-347-0556, rick.smith@ubb.com
Michigan
Pat Burnette: 248-880-0521, pat.burnette@ubb.com
Meet Our Sales & Marketing Officers
UBB's sales and marketing officers breathe community banking because that's where they started themselves. All of these talented professionals came to UBB with years of experience in a range of relevant disciplines, from operations and lending to cash management, investments and more.
Sales & Marketing
Chuck Hokans, Senior Vice President, Sales & Marketing
Chuck manages all marketing and sales initiatives at UBB. He also oversees the IT department and other bank product and consulting services. Chuck joined UBB in 1985 after working for regional bank holding companies. His education includes a bachelor's degree from the University of Minnesota.
John Peterson, Vice President Correspondent Banking, Sales Manager
John came to UBB in 2002 after 16 years working in retail bank operations, lending and branch management for First National Bank of Chaska, Minn., and U.S. Bank. He studied finance and economics at Minnesota State University Mankato, and has a bachelor's degree in business administration, as well as a bachelor's degree in law enforcement.
Minnesota
Jay Syverson, Vice President, Northern Minnesota
Jay joined UBB in 2001 with 7 years of banking experience. He has experience in both lending and management. He started in banking as a trainee at TCF Bank in 1994, rising to lending management before moving on run the loan department at a smaller financial institution in 1997. Jay has a bachelor's degree from the University of Minnesota.
John Peterson, Vice President, Southern Minnesota
John came to UBB in 2002 after 16 years working in retail bank operations, lending and branch management for First National Bank of Chaska, Minn., and U.S. Bank. He studied finance and economics at Minnesota State University Mankato, and has a bachelor's degree in business administration, as well as a bachelor's degree in law enforcement.
Iowa
Teresa Brown, Assistant Vice President, Central and Eastern Iowa
Teresa joined UBB in 2005 with a background in business credit and vendor-side experience in payments and technology. She has a bachelor's degree in business administration from the University of Iowa.
Western Iowa & Nebraska
Christopher Denney, Vice President, Western Iowa and Nebraska
With a background in retail bank management at the branch, district and regional levels, Chris was a perfect candidate for correspondent officer when he joined UBB in 2004. He has bachelor's degrees in agricultural business and in finance from Iowa State University.
North & South Dakota
James Lee, Vice President, South Dakota and most of North Dakota
James is an expert in cash management, treasury management and bank operations. He joined UBB in 2005 with 16 years experience working with banks in California where he focused on cash vault operations, counterfeit detection and cash management operations and sales.
Montana & Wyoming
Craig R. McCandless, Vice President, Montana & Wyoming
Craig joined UBB in 2000 and has 18 years of bankers' bank experience in correspondent banking, operations and investments. He has a bachelor's degree from the University of Oklahoma and has completed coursework at the Jack T. Conn Graduate School of Community Banking and Meinders Graduate School of Business, Oklahoma City University, and Wilson Learning Center, Minneapolis.
Oregon, Washington & Idaho
Rick Smith, Vice President, Oregon, Washington and Idaho
Rick Smith, a prominent Oregon banker with more than 30 years of experience in retail, commercial and mortgage banking, leads the UBB sales effort in the Pacific Northwest.
His banking career started right after graduation from the University of Oregon in 1976 when he joined branch operations for First Interstate Bank of Oregon. He moved on to West One Bank where he worked his way into the executive suite and created a loan operations center that served 35 branch locations. Smith filled out his resume with experience in residential and commercial mortgages before joining senior management at Mid-Valley Bank to oversee lending operations. Rick continues his industry education through the American Institute of Banking and the Oregon Bankers Association.
Michigan
Pat Burnette, Vice President, Michigan
Pat is a former Michigan banker with more than 23 years experience in commercial credit and lending, His banking career started right after graduation from Eastern Michigan University, where he received his bachelor's degree in accounting and a master's degree in finance. He is also a 2009 alumnus of the Graduate School of Banking in Madison, Wis.
